Terms & Conditions

This website (“Site”) is operated by Sono Group LLC, a Florida Limited Liability Company (“Sono”, “we”, or “us”). Among other items, Sono sells items containing Hemp derived materials and derivatives as authorized by the Hemp Farming Act of 2018 as incorporated in to the 2018 United States Farm Bill.  These terms of service, including our Privacy Policy (“Terms of Service”) set forth the terms and conditions under which you are authorized to use our Site. By using our Site, you agree to these Terms of Service. Your purchase of products on our Site may be subject to additional terms and conditions, which may be presented from time to time.  If you do not agree to the foregoing Terms of Service, you should immediately cease all usage of our Site.

Description of Service

Our Site provides information about Sono’s products, allows users to purchase Sono products and potentially provides ways to interact with Sono through newsletters, social media, and other mediums. Our Site may contain text, photographs, videos, audio clips, or other content (collectively the “Content”). To the extent new Content, services, or features are added to our Site in the future, their use and user information is subject to these Terms of Use.

Account Set Up

Certain features of our Site may allow you to register by providing your personal information, such as your name, e-mail address, credit card number, etc... You may also wish to register on our Site to receive information in an additional form i.e. subscription to email lists.

If you wish to register on our Site, you agree to provide accurate information. We reserve the right to suspend or terminate the use of our Site if we discover that there are violations of these Terms of Service. You are responsible for maintaining the confidentiality of your account details and you are responsible for all activities that occur on your account. We cannot and will not be liable for any loss or damage arising from your failure to protect the confidentiality of your account data.

Modifications and Interruption to the Sites

We reserve the right to modify or discontinue all or any portion of our Site with or without notice. Sono will bear no responsibility to you if this should happen, other than to fulfill outstanding orders. You acknowledge and accept that we do not guarantee continuous, uninterrupted, or secure access to our Site, or that operation of our Site will be uninterrupted or error free. You understand that usage of our Site may be interfered with by forces beyond our control.

Third-Party Sites and Third-Party Content

Certain areas of Sono’s Site and payment processing functions may be operated on our behalf by third parties and may be subject to the Terms of Service and/or Privacy Policies of those parties. Sono is not responsible for any aspect of these third-party service providers or websites. 

Our Site may include links to third party websites. You acknowledge that we are not responsible for the availability of, or any content located on or through, any third-party site. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, which we encourage you to review.

Some of the Content, services, and features on our Site may be provided by or obtained from third parties. We make no representation nor warranty as to the accuracy or reliability of any Content or features on our Sites created or provided by third parties, or about any product or service provided or offered by any third party on the Site. You acknowledge that any reliance on representations and warranties provided by any party other than Sono is at your own risk. You expressly agree to hold Sono harmless for any claims of damage arising from any Content, product, or service provided by any third party.  If a violation is claimed by you, Sono, will upon request provide information in its possession on any third party we are aware of which may have created that content. 

Merchandise and Purchases

Through the products page of the Site (“Products Page”), we offer various types of merchandise for sale. Product availability is not always guaranteed. We reserve the right to change our merchandise offerings, without notice, at any time. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site or Products Page.  You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. We use Shopify to manage the transaction purchase process. Any information you provide in connection with such transactions, including credit card information, and other personal information, are managed through Shopify, and will be subject to Shopify’s Privacy Policy, Refund Policy and Terms of Use. We do not retain or share any such information.

Damage in Transit

If any of our products arrive damaged or part of your order is missing, you must notify the Company within 3 days of delivery to arrange for replacement.  Please contact us by email at support@sonoshots.com.

Refund Policy

All new and unopened products come with a 30-day, money-back guarantee based on the delivery date as provided by the shipper. To receive a refund and return products, please contact us by email at support@sonoshots.com. For all products over 30 days, sales are considered final. 

Your Representations

As a condition of your right to use the Site, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from visiting the Site and accessing the Content under the laws of the United States or other country.  Additionally, as some states have more restrictive laws regarding hemp and its byproducts, you acknowledge prior to ordering that you are permitted to do so in your respective state.  Lastly, while Sono products have been 3rd party lab tested for requisite THC levels you should not consider any Sono products to be completely devoid of trace amounts of THC.  This could influence drug tests, and you should be aware of this for all Hemp products, not just Sono products. You represent that you are aware of this and will not rely on THC claims either here or elsewhere for a belief that you could not fail certain drug tests.

Health Disclaimer and Warning 

I understand any statements regarding Sono products have not been evaluated by the Food and Drug Administration. Neither our products nor our representations are intended to diagnose, treat, cure or prevent any disease.

I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition. 

Sono products are not intended for use by persons under 18 years of age. Consult a physician before using any of our Products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications. If you are pregnant or nursing, please consult a qualified healthcare professional before using Sono products.

Disclaimer of Warranties and Limitation of Liability

YOU AGREE THAT USE OF OUR PRODUCTS, SERVICES, AND THIS SITE ARE AT YOUR SOLE RISK. THE PRODUCTS, SERVICES,  AND THIS SITE, INCLUDING BUT NOT LIMITED TO ALL SOFTWARE, FUNCTIONS, MATERIALS, AND INFORMATION, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND SONO, ITS RELATED ENTITIES, ITS SERVICE PROVIDERS, ITS LICENSORS, AND ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS (COLLECTIVELY THE “SONO PARTIES”)  ASSUME NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY OF YOUR COMMUNICATIONS, DATA, CONTENT, OR PERSONALIZATION SETTINGS. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, SONO  PARTIES HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, QUIET ENJOYMENT, TITLE, MERCHANTABILITY OF PRODUCTS, SERVICES, AND/OR COMPUTER PROGRAMS AND INFORMATIONAL CONTENT. SONO PARTIES DO NOT MAKE ANY WARRANTY THAT THIS SITE, THE SOFTWARE, THE MATERIALS, THE PRODUCTS, OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR OR VIRUS FREE OR THAT ANY DEFECTS IN THE SITE, THE SOFTWARE, THE MATERIALS, THE PRODUCTS, OR THE SERVICES WILL BE CORRECTED; NOR DO SONO PARTIES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM, OR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH, THE USE OF THE PRODUCTS, SERVICES,  OR THIS SITE. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO A COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE USE OF OUR PRODUCTS, SERVICES, OR SITE USE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE DISCLAIMERS CONTAINED HEREIN MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

WHILE PRODUCTS SOLD BY SONO ARE FEDERALLY LEGAL, SONO DOES NOT WARRANT THAT PURCHASES IN A PARTICULAR STATE ARE PERMITTED BY A CONSUMER.  SONO HAS TAKEN EFFORTS TO ENSURE THAT IT MARKETS AND SELLS TO STATES WHICH PERMIT ITS PRODUCTS, HOWEVER DUE TO THE EVOLVING NATURE OF HEMP AND CBD RELATED PRODUCTS ON A STATE BY STATE BASIS SONO DISCLAIMS LEGALITY REPRESENTATIONS FOR INDIVIDUAL STATES AND PURCHASERS BARE ALL RISK FOR STATE BASED ILLEGALITY.  

Indemnification

You agree to indemnify and hold the Sono Parties harmless from any claim or demand, including reasonable attorney’s fees and costs, made by any third party arising out of or in any way related to your breach of any of the provisions of these Terms of Service. 

User-Submitted Content and User Conduct

Any content, whether uploaded, posted, submitted, or otherwise made available on our Site, including without limitation social media posts displayed on our Site or referencing any of our social media sites, or any other content which does not originate with a Sono (“User Content”), is the sole responsibility of the person who made such User Content available. Sono will not be liable in any way for any User Content made available through our Site or in connection with any of our social media accounts. User Content on our Site may not always be reviewed, so we cannot and do not warrant and/or guarantee the truthfulness, integrity, suitability, or quality of any User Content.

You agree that you will not:

  1. Publish any of our Site material in any media;
  2. Sell, sublicense and/or otherwise commercialize any Site material;
  3. Use this Site in any way that is, or may be, damaging to this Site;
  4. Use this Site in any way that impacts user access to this Site;
  5. Use this Site in a way that violates any laws, contains threats, is abusive, harassing, vulgar, indecent, defamatory, libelous, hateful, contains any disparaging statements or opinions, or is otherwise tortious or objectionable and/or harmful to individuals;
  6. Engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this Site, or while using this Site;
  7. Use this Site to engage in any advertising or marketing;
  8. Violate Privacy or Publicity rights and/or infringe on another’s intellectual property rights. 

We reserve the right to control all content posted on the Site and in event of violation of these Terms of Service and/or at our discretion may remove Content.

User Content

If User Content is generated by you, then you own the copyright to that content. We do not claim any copyrights in original works created and/or posted by individual visitors to our Site. However, by uploading, posting, transmitting, or otherwise making any User Content available on or through a Site or social media, you are granting Sono, and our related entities, an irrevocable, nonexclusive, royalty-free license to copy, modify, publish, distribute publicly, and prepare derivative works of such User Content in any medium or format without any obligation of notice, attribution, or compensation to you.

User Feedback

All communications, feedback, questions, comments, suggestions, proposed features or products, and the like (collectively “Feedback”) will be considered non-confidential and non-proprietary with regard to you, but we reserve the right to treat any such Feedback as the confidential information of Sono. By submitting Feedback, a user assigns to Sono, free of charge, a perpetual, irrevocable, worldwide license to create derivative works, distribute, reproduce, perform, display, and otherwise use, any intellectual property rights or proprietary information and ideas contained within any such Feedback, including without limitation the right to sublicense or assign any of the foregoing. Sono will be entitled to use any Feedback submitted to us, and any ideas, concepts, know-how, or techniques contained in any such Feedback, for any purpose whatsoever. Nothing should be sent where an individual does not wish to grant us such rights, including, without limitation, any confidential information or any original creative materials such as product ideas, written materials, photographs, original artwork, or computer code. Users are responsible for the information and other content contained in any Feedback you submit to us, including, without limitation, their truthfulness and accuracy.

Copyright and Trademark Information

All Content, copyrights, and other intellectual property rights in the Content available on our Site, including without limitation Site design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by Sono, with all rights reserved, or in some cases may be licensed to Sono by third parties. This Content is protected by the intellectual property rights of Sono or those owners. All trademarks displayed on the Site are the trademarks of their respective owners and constitute neither an endorsement nor a recommendation of such parties. In addition, such use of trademarks or links to the web sites of third parties is not intended to imply, directly or indirectly, that those third parties endorse or have any affiliation with Sono.

Arbitration

Any dispute arising out of or relating in any way to your use of our Site or any products, services, or information you receive through our Site, shall be submitted to confidential, binding arbitration in Miami Dade County, Florida, pursuant to the American Arbitration Association’s Commercial Arbitration Rules. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. No arbitration under these Terms of Service may be joined with another arbitration related to the subject matter hereof, and we each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. Notwithstanding the foregoing arbitration requirement, with regard to any actual or potential violation of our intellectual property rights, we may seek injunctive or other appropriate relief in the courts of Miami Dade County, Florida, and you hereby consent to the exclusive jurisdiction of such courts and waive all objections thereto. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial.

Governing Law

The laws of the state of Florida govern these Terms of Service and any claims arising out of or relating to use of the Site, without giving effect to any choice of law rules. We make no representation that our Site is appropriate, legal, or available for use outside of the United States. Except for any matters subject to arbitration as described above, the state and federal courts located in Miami Dade County, Florida will serve as the venue for any actions brought, or claims made, arising out of your use of our Site.

Compliance with Laws

You assume all knowledge of applicable law and you are responsible for compliance with any such laws. You may not use the Site in any way that violates applicable state, federal, or international laws, regulations, or other governmental requirements.

Changes to These Terms

We reserve the right, at any time, to modify, alter, or update these Terms of Service without prior notice. You are encouraged to check this page regularly for changes to the Terms of Service. Modifications will become effective immediately upon being posted to our Site, without further notice to you. Your continued use of our Site after such modifications are posted constitutes an acknowledgement and acceptance of such modifications, and you may not amend these Terms of Use.

Other Terms, Severability

If any provision of these Terms of Service is determined by a court of law to be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent, and the invalid provision will be modified as necessary to make it valid and enforceable while as closely as possible reflecting the original intentions of Sono. You agree that these Terms of Service and any other agreements referenced herein may be assigned by Sono, in our sole discretion, to a third party in the event of a merger or acquisition or otherwise. These Terms of Service shall apply in addition to, and shall not be superseded by, any other written agreement between us. You agree and understand that these Terms of Service together with any other applicable click-through agreements you may have entered into regarding sharing social media content to the Site or associated social media accounts, constitutes the entire agreement between you and Sono regarding your use of the Site, and that any other prior agreements between you and Sono are superseded by these Terms of Use. Any failure by Sono to exercise its rights under these Terms of Service or to enforce the terms hereof will not constitute a waiver of those rights. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or relating to these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Contact Us

If you have any questions about these Terms of Service, please feel free to contact us by email at support@sonoshots.com